We take your privacy seriously - here's exactly how we handle your information
Need a copy?
Look, we get it - privacy policies can be a slog to read through. But since we're lawyers who deal with data protection and compliance every day, we figured we'd make ours as straightforward as possible. No legal jargon for the sake of it, just plain talk about how we handle your personal info.
Aetherion Vexora Legal Services operates under Canadian privacy laws, including PIPEDA (Personal Information Protection and Electronic Documents Act), and we're also compliant with international standards like GDPR for our European clients. We've been around long enough to know that trust isn't given freely - it's earned through transparency and action.
This policy covers all interactions you have with us, whether that's through our website, email correspondence, phone calls, or in-person meetings at our Toronto office. If you've got questions after reading this, don't hesitate to reach out - we'd rather clarify things upfront than leave you wondering.
We're gonna be real with you - as a law firm dealing with complex corporate matters, we do collect quite a bit of information. But there's good reason for every piece we ask for, and nothing gets collected without a legitimate purpose.
Every email, letter, phone call summary, and meeting note related to your matter. We're required to keep detailed records for professional responsibility purposes, and honestly, it helps us serve you better when we can reference past conversations.
Your data isn't just sitting in a database collecting digital dust. Here's what we actually do with it:
This is the big one. We use your info to provide the legal services you've hired us for - drafting contracts, conducting due diligence, filing documents, representing you in negotiations, and everything else that comes with corporate and IP law practice.
Keeping you updated on your matters, sending appointment reminders, sharing relevant legal developments, and responding to your inquiries. We won't spam you, but we will keep you in the loop on stuff that matters to your case.
Generating invoices, processing payments, maintaining trust account records, and providing detailed billing statements. Financial transparency is huge for us, so we track everything carefully.
Before we take on any matter, we gotta check that there's no conflict of interest with existing or former clients. We also use your data to comply with anti-money laundering regulations, professional conduct rules, and other legal obligations we're bound by.
Understanding how folks use our website helps us make it better. We analyze which practice areas get the most interest, what content is helpful, and where people might be getting stuck. All of this is anonymized - we're not tracking individuals creepily.
With your consent, we might send newsletters about legal developments, invite you to seminars or webinars, or share case studies (always anonymized) that might interest you. You can opt out anytime - no hard feelings.
We don't sell your data - full stop. That's not our business model, and frankly, it'd violate our professional ethics. But there are some situations where we need to share your information:
Running a modern law practice means working with various tech providers and service companies. These include:
All of these vendors are carefully vetted and bound by confidentiality agreements. They only get access to the data they absolutely need to provide their services.
Sometimes the law requires us to disclose information, or our professional obligations demand it:
In your legal matter, we'll often need to share your information with opposing parties, potential business partners, regulatory authorities, or other relevant stakeholders. We always get your explicit consent before doing this, and we'll tell you exactly what we're sharing and why.
Given the sensitive nature of corporate and IP matters we handle, security isn't just a checkbox for us - it's basically an obsession. Here's how we protect your data:
Data Breach Protocol: In the unlikely event of a security breach affecting your data, we'll notify you within 72 hours and work with you on remediation steps. We've got cyber insurance and incident response procedures ready to go.
Yeah, we use cookies - but not the delicious kind. Here's the breakdown of what's happening when you visit our site:
These are the non-negotiable ones that make the website actually work. They handle stuff like keeping you logged in to our client portal, remembering your language preferences, and maintaining security. You can't really opt out of these without breaking functionality.
We use Google Analytics to understand how people use our site. This helps us figure out which content is useful and where we might be confusing folks. The data is anonymized, and we've configured it to respect Do Not Track signals.
These track your browsing to show relevant ads and measure campaign effectiveness. We use them pretty sparingly, and you can opt out through your browser settings or our cookie consent tool.
You've got control here. You can:
Keep in mind that blocking all cookies might make some parts of our site not work properly.
Under Canadian privacy law (and international regulations if you're outside Canada), you've got some solid rights when it comes to your personal data:
You can ask us what personal information we hold about you, and we'll provide it in a readable format. Usually takes us about 30 days to compile everything.
If something's wrong or outdated, let us know and we'll fix it. This is especially important for contact info and business details.